YMCA Privacy Statement


Privacy Statement

The YMCA is committed to protecting personal information, by following responsible information handling practices in keeping with privacy laws. We use modern information and communication technologies to support our YMCA activities.  Our Privacy Statement covers the YMCA and our website:

 

YMCA of Fort Erie

Address:

1555 Garrison Rd

City, Postal Code:

Fort Erie, L2A 1P8

Province:

ON

Country:

Canada

Website:

www.forterieymca.com



Anonymous Access

You can access our website home page and browse our site without disclosing your personal data. We do not use cookies on our website. We collect information about you only if you volunteer it. 

Services and links of our Website

Our website enables you to communicate with us. Because YMCA wants your website experience to be informational and resourceful, our Website also provides a number of links to third party sites. YMCA of Fort Erie assumes no responsibility for the information practices of sites you are able to access through our site.  We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Your choice

We collect personal data you volunteer on-line, or when you access our programs and services, in order to better meet your program, service and information needs. We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance YMCA programs and services. We may also collect personal information in order to satisfy legal, government and regulatory obligations. If you supply us with your mailing address, you may receive mailings from us with important information about the YMCA program or service in which you are registered. You may also receive periodic mailings from us with information about other YMCA programs and services that may interest and benefit you.  If you do not wish to receive these other mailings, please click here and e-mail you desire to Opt-out by stating you do not wish to receive important information about services or programs that may benefit you, or contact YMCA Membership Service at (905) 871-9622 and ask for a copy of our Opt-out form.

If you wish to reverse your previous opt-out choice and receive information about other YMCA programs and services, click here to e-mail your desire to resume receiving  important information about services or programs that may benefit you..

 Information sharing

We do not sell or rent personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

 Children’s Privacy

The YMCA of Fort Erie, in keeping with our Mission and Vision, believes in the development of healthy, confident children. For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.

 Confidentiality / Security

YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. YMCA staff and volunteers having access to personal data are required to respect the confidentiality of personal data and handle personal information responsibly.

Privacy Questions

If you are aware of any inaccuracy or changes in your personal information that we hold about you, please contact a YMCA staff at your local YMCA. If you have an inquiry about YMCA privacy practices, please contact a senior staff at your local YMCA or contact the YMCA at: 

YMCA of Fort Erie

1555Garrison Rd., Fort Erie, ON L2A 1P8

Tel.  (905) 871-YMCA (9622)

Fax  (905) 871-9228

www.forterieymca.com

 

If you have a complaint or concern about YMCA information handling practices, we encourage you to talk to us. In most cases, discussing your concern with the CEO or a supervisor for your YMCA program or service, will address your concern.

If the problem is not resolved to your satisfaction, you can contact the CEO (see contact information above).  You will be asked to provide the following information in writing:

  • Your name,  address or fax number where you prefer to be reached;
  • Nature of your complaint, relevant details, and what you would like us to do;
  • Name of the YMCA staff with whom you have already discussed the issue.

The YMCA will investigate and assist with resolving your concern.

 

Ongoing Relevancy

The YMCA regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.